Beijing's coolest volunteer opportunities

lifeline shanghai logo

Lifeline Shanghai

LifeLine Shanghai is a telephone helpline and online chat service for anyone who speaks English across China — including Beijing! Trained volunteers offer confidential emotional support 365 days a year.

Updated: Nov 2019

Image credits: Lifeline Shanghai [1] [2]

Volunteer opportunities ❤️

During an emotional crisis, sometimes you just need sometime to talk to. Here’s how you can get involved with Lifeline Shanghai — providing emotional support for English-speakers across China.

lifeline shanghai volunteer in white tshirts tossing a balloon

Contact the helpline

Confidential support by phone or chat — exactly when you need it

Updated: Nov 2019

When you’re struggling, Lifeline Shanghai is ready to listen:

  • Relationship troubles
  • Work stress
  • Culture shock
  • Depression & anxiety
  • Alcohol & substance abuse
  • Thoughts about self-harm

Whatever it is, reach out to a trained volunteer offering compassionate support — 10am to 10pm, 365 days a year.

Call the toll-free telephone helpline (Phone: 400 821 1215), or add their WeChat for chat support (WeChat ID: LifeLineConnect).

yellow promotional bracelets with lifeline logo and toll free hotline number

Support Lifeline

Just 50 RMB provides one hour of helpline & online support

Updated: Nov 2019

Lifeline Shanghai is 100% a volunteer-run, non-profit English-language crisis line. That means your donation goes directly to make someone’s day — or even save a life from self-harm.

Helpline volunteers work provide about 4,380 hours every year. Just 50 RMB will fund one hour of helpline and online support — and 600 RMB a full 12-hour day.

Your generous donation — small or large — can be given directly via Lifeline Shanghai’s WeChat official account donation page.

lifeline telephone support line volunteer training in beijing

Become a volunteer

Offer the heart-to-heart contact that makes a real difference

Updated: Nov 2019

365-day emotional support is made possible by a team of about 60 kind souls! As a fully volunteer-run operation, Lifeline Shanghai relies on the time and effort of super dedicated people. Simply awe-inspiring!

As a volunteer, you can participate in a range of ways to make a difference in the lives of English-speakers across China — yes, for those of us in Beijing, too! You can help by:

  • Delivering telephone helpline services
  • Providing online chat support services
  • Organizing outreach events
  • Conducting administrative duties
  • Driving fundraisers
  • …and more!

If you are interested in being a helpline attendant, you’ll need to complete training (among other requirements). The team is based in Shanghai, but 2019 is the first year the training program made its way to Beijing!

To get your foot in the door, visit their WeChat official account volunteer page, or introduce yourself and how you’d like to help by sending an email.

Contact ☎️

Email: ← Tap to email (Volunteer information)
Email: ← Tap to email (Outreach & partnerships)
Phone: 400-821-1215 ← Tap to call (Helpline number)
WeChat: LifeLineConnect ← Tap to copy (Online chat support)
lifeline shanghai wechat qr code

Scan QR code to add Lifeline Shanghai's WeChat

People 😎

Meet the kind-hearted people who've made Lifeline Shanghai what it is today. Reach out for a friendly chat to learn how you can help.

lindy education and psychology expert with lifeline shanghai

Education & Psychology Expert

doctor john ngo founder and at risk youth expert with lifeline shanghai

Dr. John
At-Risk Youth Expert

Mission 🙏

For many of us living in metropolitan China — we just don’t have the emotional support network that we would have back home. Feeling alone and not having anyone to talk to can make small problems fester into major emotional distress.

And that’s exactly where Lifeline Shanghai comes in — lending a non-judgmental ear when you need someone to listen to your problems.

The local organization was started by just three health professionals — a doctor, a nurse and a psychologist — way back in 2004. Fast forward to today, that’s 15-plus years of emotional support for China’s English-speaking community.

Most calls center around life troubles that have come to a head — relationships, work, feeling lonely — but some can be seriously life-threatening — addiction problems or even intent for self-harm.

LifeLine Shanghai is a non-profit organization that really cares about the well-being of China’s international community. Beyond the helpline, they also run community workshops, corporate training, and cooperation with other nonprofit organizations.

Lifeline Shanghai is your emotional support network in China — just quick a call away, 12 hours a day, 365 days a year.

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