LifeLine Shanghai is a telephone helpline and online chat service for anyone who speaks English across China — including Beijing! Trained volunteers offer confidential emotional support 365 days a year.
Updated: Nov 2019
Volunteer opportunities ❤️
During an emotional crisis, sometimes you just need sometime to talk to. Here’s how you can get involved with Lifeline Shanghai — providing emotional support for English-speakers across China.
When you’re struggling, Lifeline Shanghai is ready to listen:
- Relationship troubles
- Work stress
- Culture shock
- Depression & anxiety
- Alcohol & substance abuse
- Thoughts about self-harm
Whatever it is, reach out to a trained volunteer offering compassionate support — 10am to 10pm, 365 days a year.
Call the toll-free telephone helpline (Phone: 400 821 1215), or add their WeChat for chat support (WeChat ID: LifeLineConnect).
Lifeline Shanghai is 100% a volunteer-run, non-profit English-language crisis line. That means your donation goes directly to make someone’s day — or even save a life from self-harm.
Helpline volunteers work provide about 4,380 hours every year. Just 50 RMB will fund one hour of helpline and online support — and 600 RMB a full 12-hour day.
Your generous donation — small or large — can be given directly via Lifeline Shanghai’s WeChat official account donation page.
365-day emotional support is made possible by a team of about 60 kind souls! As a fully volunteer-run operation, Lifeline Shanghai relies on the time and effort of super dedicated people. Simply awe-inspiring!
As a volunteer, you can participate in a range of ways to make a difference in the lives of English-speakers across China — yes, for those of us in Beijing, too! You can help by:
- Delivering telephone helpline services
- Providing online chat support services
- Organizing outreach events
- Conducting administrative duties
- Driving fundraisers
- …and more!
If you are interested in being a helpline attendant, you’ll need to complete training (among other requirements). The team is based in Shanghai, but 2019 is the first year the training program made its way to Beijing!
|Email:||firstname.lastname@example.org ← Tap to email (Volunteer information)|
|Email:||email@example.com ← Tap to email (Outreach & partnerships)|
|Phone:||400-821-1215 ← Tap to call (Helpline number)|
|WeChat:||LifeLineConnect ← Tap to copy (Online chat support)|
Scan QR code to add Lifeline Shanghai's WeChat
For many of us living in metropolitan China — we just don’t have the emotional support network that we would have back home. Feeling alone and not having anyone to talk to can make small problems fester into major emotional distress.
And that’s exactly where Lifeline Shanghai comes in — lending a non-judgmental ear when you need someone to listen to your problems.
The local organization was started by just three health professionals — a doctor, a nurse and a psychologist — way back in 2004. Fast forward to today, that’s 15-plus years of emotional support for China’s English-speaking community.
Most calls center around life troubles that have come to a head — relationships, work, feeling lonely — but some can be seriously life-threatening — addiction problems or even intent for self-harm.
LifeLine Shanghai is a non-profit organization that really cares about the well-being of China’s international community. Beyond the helpline, they also run community workshops, corporate training, and cooperation with other nonprofit organizations.
Lifeline Shanghai is your emotional support network in China — just quick a call away, 12 hours a day, 365 days a year.
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